Terms of Service

Subcubic LLC
Effective Date: May 23, 2025
Last Updated: May 23, 2025


1. Acceptance of Terms

By engaging Subcubic LLC ("Company," "we," "our," or "us") for consulting services, using our website, or providing your contact information, you ("Client," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Subcubic LLC provides AI/Automation consulting and implementation services to small and medium businesses, including:

  • AI/Automation strategy consultation and planning

  • Custom AI/Automation solution development and implementation

  • AI/Automation system integration and optimization

  • Ongoing support and maintenance

  • Training and knowledge transfer

3. SMS Communication Terms

3.1 Transactional Messaging

By providing your mobile phone number, you consent to receive transactional SMS messages from Subcubic LLC related to:

  • Meeting reminders and confirmations

  • Schedule changes and updates

  • Project milestone notifications

  • Service-related alerts and updates

3.2 Message Frequency and Timing

  • Message frequency varies based on project needs and scheduled meetings

  • Messages are sent during standard business hours (9 AM - 6 PM local time) unless urgent

  • No marketing or promotional messages will be sent via SMS

3.3 Opt-Out Rights

  • You may opt-out of SMS communications at any time by replying "STOP" to any message

  • Reply "HELP" for assistance with SMS communications

  • Opting out of SMS will not affect other service communications or your consulting agreement

3.4 Message and Data Rates

  • Standard message and data rates may apply based on your mobile carrier plan

  • Subcubic LLC is not responsible for carrier charges or fees

4. Client Responsibilities

You agree to:

  • Provide accurate and current contact information

  • Respond promptly to project-related communications

  • Maintain confidentiality of any proprietary methods or information shared

  • Comply with all applicable laws and regulations in your use of our services

  • Pay all fees and charges as agreed in your consulting agreement

5. Service Terms and Delivery

5.1 Consulting Agreements

  • Specific project scope, timeline, and fees are detailed in separate consulting agreements

  • These Terms of Service supplement but do not replace individual consulting contracts

5.2 Intellectual Property

  • Client retains ownership of their business data and proprietary information

  • Subcubic LLC retains ownership of our methodologies, tools, and proprietary processes

  • Custom solutions developed for clients are governed by individual consulting agreements

6. Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the amount paid for services in the preceding 12 months

  • We are not liable for indirect, consequential, or punitive damages

  • We do not guarantee specific business outcomes or results from AI implementations

7. Privacy and Data Protection

  • Your personal information is protected according to our Privacy Policy

  • We implement appropriate security measures for client data

  • We comply with applicable privacy laws and regulations

8. Compliance and Legal Terms

8.1 SMS Compliance

Our SMS communications comply with:

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act (where applicable)

  • Carrier guidelines for A2P messaging

  • Industry best practices for business communications

8.2 Professional Standards

We maintain compliance with applicable business and professional regulations in our consulting practice.

9. Termination

9.1 Termination Rights

Either party may terminate the consulting relationship with written notice as specified in individual consulting agreements.

9.2 Effect of Termination

Upon termination:

  • Outstanding fees become immediately due

  • Confidentiality obligations continue

  • SMS communications will cease upon opt-out or service termination

10. Disclaimers and Warranties

10.1 Service Disclaimer

  • Services are provided "as is" without warranties of any kind

  • We do not guarantee specific outcomes or business results

  • AI implementations may require ongoing optimization and adjustment

10.2 Technology Limitations

  • AI technologies are evolving and may have inherent limitations

  • We provide services based on current best practices and available technology

11. Indemnification

You agree to indemnify and hold harmless Subcubic LLC from claims arising from:

  • Your use of our services

  • Your violation of these terms

  • Your violation of applicable laws or third-party rights

12. Governing Law and Disputes

12.1 Governing Law

These terms are governed by the laws of New York.

12.2 Dispute Resolution

Disputes will be resolved through:

  • Good faith negotiation

  • Mediation if negotiation fails

  • Binding arbitration as a final resort

13. Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. Modifications to Terms

We may update these Terms of Service as needed. Material changes will be communicated via:

  • Email notification

  • Website posting

  • SMS notification where appropriate

Continued use of our services after changes constitutes acceptance of updated terms.

15. Severability

If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and individual consulting agreements, constitute the entire agreement between you and Subcubic LLC.

17. Contact Information

For questions about these Terms of Service:

Subcubic LLC
Email: hello@subcubic.com
Phone: (929) 499-2360
Address: 1178 Broadway, 3rd Floor, New York, NY 10001

For SMS-related questions, reply "HELP" to any message or contact us directly.