Subcubic LLC
Effective Date: May 23, 2025
Last Updated: May 23, 2025

1. Introduction

Subcubic LLC ("we," "our," or "us") provides AI consulting and implementation services to small and medium businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our consulting services, visit our website, or receive our transactional SMS communications.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number, and business address

• Company information and business requirements

• Project details and consultation notes

• Payment and billing information

2.2 Usage Information

• Website usage data and analytics

• Communication logs with our team

• Project progress and service delivery records

3. How We Use Your Information

We use your information to:

• Provide AI consulting and implementation services

• Schedule and manage client meetings and consultations

• Send transactional SMS notifications (appointment reminders, schedule changes, project updates)

• Process payments and manage billing

• Provide customer support

• Comply with legal requirements

Note: We do not use SMS for marketing purposes. All SMS messages are transactional and related to our consulting services.

4. SMS Communications

4.1 Transactional Messages Only

We send SMS messages solely for business-related communications including:

• Meeting reminders and confirmations

• Schedule changes and updates

• Important project notifications

• Service-related alerts

4.2 Consent and Opt-Out

• By providing your phone number, you consent to receive transactional SMS messages

• You can opt-out at any time by replying "STOP" to any message

• Reply "HELP" for assistance with SMS communications

4.3 Compliance

Our SMS practices comply with the Telephone Consumer Protection Act (TCPA) and carrier requirements for transactional A2P messaging.

5. Information Sharing

We may share your information with:

• Service Providers: Third-party vendors who assist with SMS delivery, payment processing, cloud hosting, and business operations

• Legal Requirements: When required by law, court order, or to protect our legal rights

• Business Transfers: In the event of a merger, acquisition, or sale of business assets

We do not sell, rent, or share your personal information for marketing purposes.

6. Data Security

We protect your information through:

• Encryption of sensitive data

• Secure access controls and authentication

• Regular security assessments

• Employee training on data protection

• Incident response procedures

7. Data Retention

We retain your information for:

• The duration of our consulting relationship

• As long as necessary to provide ongoing services

• To comply with legal and business record requirements

• SMS message data is typically retained for 12 months

8. Your Rights

You have the right to:

• Access your personal information

• Request corrections to inaccurate data

• Request deletion of your information (subject to business and legal requirements)

• Opt-out of SMS communications by replying "STOP"

9. Cookies and Website Analytics

We use cookies to improve website functionality and analyze usage. You can manage cookie preferences through your browser settings.

10. Updates to This Policy

We may update this Privacy Policy as needed. Material changes will be communicated via email or through our website.

11. Contact Information

For questions about this Privacy Policy or our data practices:

Subcubic LLC
Email: hello@subcubic.com
Phone: (929) 499-2360
Address: 1178 Broadway, 3rd Floor, New York, NY 10001

For SMS-related inquiries, reply "HELP" to any message or contact us directly.

12. Compliance Statement

Subcubic LLC is committed to compliance with applicable privacy laws including CCPA, TCPA, and other relevant regulations. This Privacy Policy supports our transactional A2P 10DLC messaging operations for legitimate business communications with our consulting clients.